peptinow

Privacy Policy

Last updated: 2026-07-14

This Privacy Policy explains what information PeptiNow ("we," "us") collects when you use peptinow.com (the "Site"), how we use it, and the choices you have. PeptiNow is a United States business serving US-based customers. By using the Site you agree to the practices described here.

Information we collect

We collect only what we need to run the storefront:

  • Account information — your email address and password (stored only as a salted, one-way hash), and any name or contact details you add to your profile.
  • Order information — the items you buy, your shipping address, order history, and communications with our support team.
  • Payment information — processed by our payment providers. We never receive or store your full card number; card data is handled directly by Stripe, and cryptocurrency payments are handled by NOWPayments. We retain only a payment reference and status.
  • Marketing preferences — your email-subscription status, if you opt in (see "Email marketing" below).
  • Technical and usage data — a salted, one-way hash of your IP address for fraud and abuse prevention, plus limited device and browser information needed to keep the Site secure and working.

Cookies and analytics

We use a small number of first-party cookies that are necessary for the Site to function: your shopping-cart identifier, your session, and your age-verification confirmation. We do not use advertising or cross-site tracking cookies.

For traffic measurement we run Umami, a privacy-friendly analytics tool hosted on our own infrastructure. We do not use Google Analytics or any third-party ad-tech. Umami collects aggregate, non-identifying usage statistics.

How we use your information

We use your information to process and ship orders, provide customer support, prevent fraud and abuse, comply with our legal obligations, operate and secure the Site, and — only if you opt in — send you marketing email. We do not sell your personal information, and we do not share it with advertisers.

Email marketing

Marketing email is opt-in and uses double opt-in: after you subscribe, we send a confirmation email, and you are added to the list only after you confirm. Every marketing email includes an unsubscribe link, and you can opt out at any time. Transactional messages about your orders and account are sent regardless of marketing preferences because they are necessary to fulfill your purchase.

Who we share information with

We share information only with service providers that help us operate the Site — for example, our payment processors (Stripe, NOWPayments), our shipping carriers, and our email-delivery provider — and only as needed to perform their function. We may also disclose information when required by law or to protect our rights, safety, or property.

Data retention

We keep account and order records for as long as your account is active and as needed to meet legal, accounting, and fraud-prevention obligations, then delete or anonymize them.

Your privacy rights

Depending on the US state you live in, you may have the right to access the personal information we hold about you, request that it be corrected or deleted, and opt out of certain uses. We honor these requests regardless of your state, subject to verification and any records we are legally required to keep. We will not discriminate against you for exercising these rights.

To make a request, please use our data-request form at /privacy/request, and we will respond within the timeframe required by applicable law. This Site is intended for United States customers; we do not target or knowingly offer services to residents of the European Union or United Kingdom.

Children

The Site is intended only for adults twenty-one (21) years of age and older. We do not knowingly collect information from anyone under 21. If you believe a minor has provided us information, contact us and we will delete it.

Security

We use administrative and technical safeguards — including hashed credentials, encrypted transport, and restricted access — to protect your information. No method of transmission or storage is perfectly secure, but we work to protect your data and to notify you where required if an incident occurs.

Changes and contact

We may update this Policy from time to time; the "Last updated" date above reflects the current version. For any privacy question, email support@peptinow.com or use our contact form. The business responsible for your information is the legal entity identified in Section 15 of our Terms of Service.